Free Access Hotspots with Chillifire

Free-Access hotspots have finally arrived at Chillifire. This now delivers a much requested functionality to our service subscribers. In particular in the US hotspot access is expected as a free service in hotels, and other locations. So why have hotspots at all then if access is free for the end user? Because there are still legal requirements to monitor and log network traffic and access. You also do not want to have the access monopolised by individual users, so you need to control bandwidth and data load. You may wish to block people using your connection, who are not actually patrons of your business. These are just some of the good reasons to still have a hotspot that can help you control all these aspects without having to hands-on manage it.

 

So how does this new Free-Access portal work? Hotspot users will be presented with the usual logon screen. If they have no valid login yet, they can register by pressing on a ‘Register’ button. The registration is configurable. It will always request the users email address, which has to be a valid email address – valid not just by format, but truly existing on a mail server. In addition you can request the entry against an existing physical address (checked against Google maps) and a codeword chosen by you (to be given to patrons of your business or your neighbours or anyone else you want to share your connection with to prevent passers-by using your connection randomly). Once the data is entered and validated the user receives a user, password and can log on.

You can see how these registration configuration options make this service equally as attractive for cafes with targeted patronage as well as communities who wish to provide general WIFI coverage. There are further scenarios enabled, for example the suppression of the registration ‘on-the-fly’ as described above. This is handy if you wish to hand out users individually (created manually in the console) to only agreed users, say in your private club or some of your neighbours.

 

But it gets even better: You can combine the two scenarios Free-Access and Pay-per-Use: You may choose to have one access plan with very tight access control restrictions (low data, low speed, short time) for everyone registering on the fly) that is just intended for folks to catch up with their email on the fly, but you sell longer access packages as vouchers. This way you can keep passing through guests in, say, your café facilities happy, while, say, your hotel guests go for the convenience of faster access and larger data caps at a price.

 

And yes, you can have Free-Access and Pay-per-Use hotspots in parallel with Chillifire. All you have to do is create a sub-account and assign free hotspots to the sub-account and pay-per-use to the main account (or vice versa).

 

There is a standard set-up in the system which limits each hotspot user to 100MB data usage, 2MB download and 512kB upload speed, all to be used within one week. Of course you can change that to anything you like for your hotspots through our flexible access plans. Just create a plan that is marked as ‘free’ as opposed to ‘fee’ and you have your own access control. If you need help with the configuration, just contact us through our support form.

 

We have structure the fees for this Free-Access hotspot service to suit different amounts of traffic per month. Fees are paid per subscription, in case of additional users are registered beyond your monthly allowance we will send you an additional invoice to cover those. You will find the plans are better priced than anything else you can find on the web.

 

There will be one FREE option which sized to provide more than enough new registrations per month for usual community uses such as hooking up your neighbours, your friends, your club, your church members, etc. This free community service is for non-commercial use only and will replace our previous free offering for non-commercial use.

 

Here a note for our partners: Yes, you can also resell this solution to your clients. To do so your account must have Chillifire partner status. If you wish to gain that status, please contact us via the support form.

 

And finally, please do not hesitate to contact us for suggestions, feedback or inquiries for different scenarios. Thank you

  Chillifire Free Access Hotspot – 10 Users Chillifire Free Access Hotspot – 60 Users Chillifire Free Access Hotspot – 300 Users Chillifire Free Access Hotspot – 600 Users
Monthly fee: FREE USD 6.95 USD 19.90 USD 29.90
Number of users per month: 10 60 300 600
Free trial period: n/a 7 days 7 days 7 days
Price of additional users or vouchers: n/a USD 0.40 / user USD 0.30 / user USD 0.20 / user
Payments: FREE We are invoicing (base fee and additional users) every quarter (4 times a year). Service will not be active until paid received via PayPal for 3 months.
Requirement: Active broadband internet connection on site, plus compatible router such as Linksys WRT54GL
Hardware cost:  Price of the Wi-Fi router (starting from USD 59.99)
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Moneybookers Payment Gateway Integrated

We now offer the Moneybookers payment gateway as an additional payment option for your pay-by-use hotspot. Moneybookers is one of the large international payment gateway providers, who accept CC payments without requiring expensive banking merchant accounts from users of their service. Their service accepts payments in over 190 countries and in some 30 currencies. Their large international reach makes Moneybookers a great alternative to 2Checkout.com and PayPal, their brand is a trusted name that people will use willingly to make online payments. In short, they will entice more people to use your hotspot service.

Of course our 2Checkout.com and PayPal are still supported by us and remain a focus of our ongoing development. Offering multiple payment solutions is less a question of ‘either or’ but more about giving you options to suit your business and hotspot locations. It also provides redundancy to your hotspot, if you provide more than one payment solution, in case one of them is actually down.

The different payment solution providers cover different currencies, so the currency in wish you wish to charge for the usage of your hotspots, may drive your decision. You should also consider the different fee structures and which currency you earned funds are actually held in, to avoid unnecessary currency conversions, if possible. Table 1 gives you an overview over the different currencies the different providers allow you to charge customers in and hold funds in as per 9th march 2009.

A feature we like in Moneybookers are the local payment solutions they hook into and allow people to pay with through their payment portal.  Want to charge through the Dutch Ideal, the Australian Poli, or the German Sofortüberweisung. No problem, Money bookers allows you tie in the se local payment systems that would be very well known and thus expected as a payment option in certain markets. Table 2 gives an overview of local payment solutions supported by Moneybookers as per 9th march 2009. We will activate them over time as per client requests.

You really want to charge in a currency, which is not supported by either of the payment solution providers, to serve your local users? No problem, you can do so through vouchers, Vouchers can be issued in any currency really, as long as it has been set up by Chillifire for that purpose. So if you wish to charge in Sri Lankan Rupees, Vietnamese Dollars or such like – no problem for us. We will levy our fees from you in Euros in that case according to publicised exchange rates. You can create, print and sell the vouchers then without any further worries.

We will update our PDF files over the next few days to reflect the changes required for 2checkout integration, and we will create one for the Moneybookers integration. However, here is in brief what you need to do to charge your clients through Moneybookers:

  1. Go to www.moneybookers.com and create an account online, for the currency you wish to hold your funds in.
  2. Email to merchantservices@moneybookers.com and request you account to be activated for:
    - Credit card purchases
    - Quick Checkout
    - Merchant Refunds
    - Chargeback Notification
    - Secure return_url parameter         

    You will have to sign a number of additional agreements with them, that are required for your relationship with them as merchant account holders. It also takes a few days for them to activate these additional features in our experience.

  3. Activate moneybookers as a payment option in the account screen of your account in the Chillifire control panel, enter your moneybookers account id, email, and secret into the screen, save it. DoneNB: the secret has to be a string of 10 lowercase characters or digits. If you happen to use uppercase characters, the integration will fail – that’s the way moneybookers works.

You can find further information on the different payment providers here:

Moneybookers PayPal 2Checkout

Table 1 – Comparison of Currencies per Payment Solution Provider

Moneybookers PayPal 2Checkout
Note: Account balances can be held and customers charged in the currencies below Note: Account balances can be held and customers charged in the currencies below Note: Account balances are only held in USD. Customers can be charged in the currencies below.
AUD Australian Dollar AUD Australian Dollars AUD Australian Dollar
BGN Bulgarian Leva    
CAD Canadian Dollar CAD Canadian Dollars CAD Canadian Dollar
CHF Swiss Franc CHF Swiss Francs CHF Swiss Franc
CZK Czech Koruna CZK Czech Koruna  
DKK Danish Krone DKK Danish Krone DKK Danish Krone
EEK Estonian Kroon    
EUR Euro EUR Euros EUR Euro
GBP British Pound GBP British Pounds GBP British Pound
HKD Hong Kong Dollar HKD Hong Kong Dollars HKD Hong Kong Dollar
HRK Croatian Kuna    
HUF Hungarian Forint HUF Hungarian Forint  
ILS Israeli Shekel ISL Israeli Shekels  
INR Indian Rupee    
ISK Iceland Krona    
JPY Japanese Yen JPY Yen JPY Japanese Yen
KRW South-Korean Won    
LTL Lithuanian Litas    
LVL Latvian Lat    
MYR Malaysian Ringgit    
  MXP Mexican Pesos  
NOK Norwegian Kroner NOK Norwegian Kroner NOK Norwegian Krone
NZD New Zealand Dollar NZD New Zealand Dollars NZD New Zealand Dollar
PLN Polish Zloty PLN Polish Zloty  
RON Romanian Leu New    
SEK Swedish Krona SEK Swedish Krona SEK Swedish Krona
SGD Singapore Dollar SGD Singapore Dollars  
SKK Slovakian Koruna    
THB Thailand Baht    
TRY New Turkish Lira    
TWD Taiwan Dollar    
USD U.S. Dollar USD U.S. Dollar USD U.S. Dollar
ZAR South-African Rand    

 

Table 2 – Moneybookers global and (local) payment methods

Credit/Debit Cards Instant Banking Options
Visa Giropay (Germany)
MasterCard Sofortüberweisung (Germany)
Visa Delta/Debit (UK) eNETS (Singapore)
Visa Electron Nordea Solo (Sweden)
Maestro (UK, Spain & Austria) Nordea Solo (Finland)
Solo (UK) ideal (Netherlands)
American Express EPS (Netpay) Austria
Diners POLi (Australia)
JCB Numerous Polish Banks:
Laser (Rep. of Ireland) ING Bank Slaski (Poland)
Carte Bleue (France) PKO BP (PKO Inteligo) (Poland)
Dankort (Denmark) Multibank (Multitransfer) (Poland)
PostePay (Italy) Lukas Bank (Poland)
CartaSi (Italy) Bank BPH (Poland)
  InvestBank (Poland)
  PeKaO S.A. (Poland)
  Citibank handlowy (Poland)
  Bank Zachodni WBK (Przelew24) (Poland)
  BGŻ (Poland)
  Millenium (Poland)
  mBank (mTransfer) (Poland)
  Płacę z Inteligo (Poland)
  Bank Ochrony Środowiska (Poland)
  Nordea (Poland)
  Fortis Bank (Poland)
  Deutsche Bank PBC S.A. (Poland)
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Multi Language Support

We have now added multi-language capability to our existing multi-currency handling making Chillifire a truly international service. For your Hotspot users this means they can change the language of the Hotspot purchasing process by the click of a button (or a flag that is) and purchase and consume your Hotspot services in their language.
In particular if you have a lot of travellers frequenting your hotspot location, this can really boost your online business.

The default language can be chosen in your account update screen in the Chillifire control panel. The default language is the language the webpage comes up first, when a browser is opened. The flags are visual clues which will be understood by anyone, that by clicking them the service can be viewed in a different language.

We are starting off the international service by offering German as the first non-English language. We will be adding further languages over time as translations become available.

If your own language is not yet represented, please contact us and we provide you our language file for your translation. The file is reasonably short and all can be done well within an hour. We will add your new translations to the hotspot website and everybody wins. And we will throw in some discounts on our service to sweeten the deal.

To start off with we are particularly interested in the following languages as we have strong interest from areas where these languages are spoken: Check, Traditional Chinese, Danish, Dutch, French, German, Finish, Greek, Indonesian, Italian, Japanese, Malay, Norwegian, Polish, Portuguese, Slovenian, Spanish, Swedish, Thai and Turkish. But as we said, we are more than happy to add any other languages, if someone goes through the trouble of translating them.

We trust you will enjoy this new feature

Posted in Hotspot Look and Feel | 2 Comments

Customise your Hotspot start page

We now offer you a variety of different color schemes for Chillifire over the standard yellow/black and white color scheme. There are now four color schemes available: OceanBlue, YellowFire, SteelGrey, and CoffeeBrown.

And there are even more ways to customise your hotspot:

1. You can add (and change) your own logo on the page. You can upload your own logo, which will be presented in prominent position in the center of the hotspot screen. If you’d like to display text information instead or in addition to a log, you can add a tag line of up to 250 characters. You can also pick and choose one of the standard color and layout schemes mentioned above. These additions and changes are made in the account maintenance screen in the control panel and are available to anyone.

2. You can use a custom start page (aka. Splash page). That way you host your own start page, the first page the user sees when connecting to a Chillifire Hotspot, and users are redirected to your page instead of ours. Then you can link back to our page where users can buy access or type in the voucher code. (the link required to open the login page is http://192.168.182.1:3990/prelogin).
A custom start page / splash page must be entered into the router configuration itself. Please consult our manuals and video tutorials on how to do this.

3. You can request a customised template with your own ‘skin’ that has your own color scheme and look and feel. Currently this kind of customisation cost 20 USD if you just customize the color scheme, provide your own logo artwork but leave our copyright information and links on the site.

4. If you’d like to have your own branding only on the hotspot site (removing all Chillifire related information and using your own domain name on customer start pages) we charge a one-time setup fee of 200 USD.
If you require us to completely change the layout of the site completely, change or create art work including buttons, headers etc, we charge according to effort, at a rate of 50 USD per hour. In that case please send us your requirements and request a quote through our support form

PS: With our new plans you can also maintain a ‘landing page’ the page the customer will land on, after they successfully logged in. A landing page could be your own hotel or business website. This and the above features give you total control over your hotspot customer’s experience.

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New pricing plans available

Our new pricing plans give you all the options you can wish for. They even allow for periodic access plans, so you can start your own ISP business. Add to that a new and improved hotspot login screen, the ability to control the speed and bandwidth per plan, and to redirect users to a specific page after they logged in. Here are the different types of plans:
 
Elapsed time packages
Users buy a straight ‘lump of time’. They either use it or loose it.
Example: Access for 20 minutes to the internet
 
Usage based packages
Users buy a certain data allowance or an amount of online time, which they can use as they see fit until their account expires.
Example 1: 60 minutes of actual online time (time connected to the internet), to be used within 24 hours
Example 2: 100MB of data to be used within one week
 
Period based packages
Users buy a certain data allowance or an amount of online time, which they can use within a certain time period (day, week or month). The agreed data allowance or online time resets at start of the next period. If the data allowance or online time is exhausted within the current period, access either seizes altogether or can be throttled to a lower than usual speed. These plans can be open ended, or optionally have an expiration period
Example 1: 1 GB data per month, speed throttled to 256kbps/64kbps downstream/upstream, once the 1GB has been exhausted within the current period. Normal speed resumes next month
Example 2: 1 hour online time per day. No further access once 1 hour has been used until the start of the next day. Access expires after 14 days.
 
For all the above plans you can specify a maximum download and upload speed (independent from the throttled download and upload speed mentioned above). You can also define a redirection URL the user will land on after successful login. You can add a tag line to give a brief marketing spin for the package, and you can define a sort order, to define the order in which the plans are presented (order is ascending on price, unless you override the sort order). Last but not least you can specify whether or not the price package is available only for online purchase, only as a voucher, or is available through both channels.
 
Of course you can give the package a price in the Chillifire account currency that you choose – as you are used to it from our old plans. In addition you can now indicate for periodic plans (see above), whether the price indicated is a one-off price, or a price per month, per week or per day.
 
Testing it all
An now the kicker: Even if you are not connected to your hotspot and make changes to your plan remotely, you can now test how the entire Hotspot pages will look like for the end-user, plans, logos, tag lines, Terms and Conditions – everything. You can even step through the payment process – PayPal and 2Checkout.com, whichever you have activated – and test the entire payment routine through to the creation of the user and password. Of course you cannot use them, as you are not connected, but then again you can easily refund yourself. This will give you peace of mind that the changes to your plan and to you site will look exactly as you have intended.
 
How good is all that? This gives you ultimate flexibility in designing your plans for your market, from the simple to the more complex, depending whether you are running just one hotspot, or whether you are running your own hotspot business.

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Online User control added, Console and Voucher improvements

Our Chillifire console received a major refresh using AJAX. The old transactions were successively replaced by flash new AJAX pages. No more waiting for the page to refresh, as you page through the data or filter or resort data. You will feel the improvement immediately.

As part of the rework of the transactions we have built in some new functions into the online user transaction. You can now see during the session (not only after the user ended the session) the actual time a user is logged on and how much data they uploaded. This is obviously of benefit, to control excessive use of your hotspot(s). In addition there is a function now that allows you to force a disconnection of a user that is shown as currently online. That’s right you can force a disconnection of a user on a router half the way around the world, without rebooting the router. This function, together with blocking a specific MAC address gives you control over your hotspot and enables you to keep undesirables out.

Last but not least we have updated our voucher purchase transaction. The vouchers are now generated after you paid for them, with the vouchers being immediately sent to you. They will be sent as PDF file you can print out and cut out of a piece of paper. To accommodate more complex voucher design and formatting we have now attached the voucher data as CSV and tab-delimited XLS file. Now you can pump the voucher data into your favourite graphical design program and print as fancy a voucher as you wish.

Posted in Control Panel Features | 2 Comments

Sell Hotspot Vouchers with Chillifire

Our new voucher system has now been released. Now you can create and print prepaid vouchers for your hotspot, resell them to clients in your hotel, café, etc.

And the best thing is – you can do so immediately. No waiting until the vouchers are released or activated. As soon as you have paid your fees for the vouchers, they are activated. No waiting and delay.

So how does it work? You log in to our hotspot management console and go to Users->Vouchers. Here you specify which pricing plan you want to purchase the vouchers for (which sets the value of the voucher), and how many vouchers you want to purchase.

Based on your choice the system generates the requested number of users/password combinations and offers you a link to pay for the vouchers either via PayPal or credit card. At the same time the system sends you an email with the same information, including the payment link in case you wish to pay later, plus a PDF version of the vouchers. Note: you can change the text that appears on the voucher in your account settings.

Once you have paid your fess for the vouchers, the vouchers are activated and can be sold and used by punters. Fees are set at exactly the same level as are yoiur online transactions.

The voucher function is not a free community service but represents commercial use of the Chillifire hotspots. We reckon once you are out there selling vouchers for your hotspot, you are not doing this for fun or to support a small business – you want to make money. We understand and support this and need entrepreneurs like you to help finance the Chillifire initiative by contributing with your fees to its upkeep.

Happy surfing anyone and please log any feedback regarding the vouchers either in the forum or through a support request. Thanks.

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New MAC Address blocking function

We have added another revenue protection feature: When you receive a fraudulent purchases from a particular device (desktop, laptop or phone) you can now block that device from access to the Chillifire service. Sure, you can also get the credit card blacklisted with the payment solution provider, Such as PayPal or 2checkout.com. But blocking the device, identified through its MAC address, allows you to take immediate action yourself.
The MAC address to block can be found in the billed transactions listing, or in the online user overview. As we rework the user data list in the console, you will be able to see the last used MAC address for each user as well.
We think this is an important tool to protect your income and quite a differentiator to other hotspot solutions.

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Video Tutorials published!

It never has been easier. We now provide video tutorials for all the different steps and many of the different configuration options for a Chillifire hotspot. You can find the video tutorials on the Tutorials page.

Aside from feedback on the quality and usefulness of the video tutorials provided in this first issue, we would like to receive your input what else you would like to see covered by a Chillifire Hotspot video tutorial.

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Demo Videos

We have added two demo videos that show how the hotspot works for the user.

One video shows the process using a credit card through the 2Checkout.com account.

The other video shows payment through a PayPal account. The PayPal video also shows how the PayPal payment could also be made with a credit card without the user having to have a PayPal account. To enable credit card payments through PayPal you require a PayPal Premier account.

Note: PayPal payments are part and parcel of a Free Hotspot solution. 2Checkout.com and its dedicated mulit-currency credit card solution are part of the Small Business hotspots.

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